Question 1

What is the minimum call time?

Accepted Answer

The minimum call time is 1 hour.

Question 2

What is the maximum call time?

Accepted Answer

Full-time 24/7 live-in care.

Question 3

What can you support me with?

Accepted Answer

We offer transparent care – you can see the rota, times, notes and changes in tasks with a simple phone call.

Question 4

What is the age limit for receiving care?

Accepted Answer

Our age limit is over 18.

Question 5

What training do the carers have?

Accepted Answer

Classroom based Moving & Handling, Medication, Basic Life Support, Catheter training, End of Life care, Epilepsy training, Dementia awareness, Care certificate, Fire training and Excellence in Care. Ambassadors are trained to Level 3 in Medication and Safeguarding.

Question 6

For live-in care, does the carer need their own bedroom?

Accepted Answer

Yes, your carer would need their own bedroom.

Question 7

What doesn’t a live-in carer do?

Accepted Answer

Our Carers don’t do dressings and injections, as this is a District Nurse job. They also cannot do gardening, DIY or home alterations.

Question 8

Will I have regular carers?

Accepted Answer

Yes, we offer a core team with an Ambassador leading that team.

Question 9

Do you charge mileage?

Accepted Answer

Yes, we charge 45p per mile for any transport requested during the call.

Question 10

How do I pay?

Accepted Answer

We accept Bank Transfer, Cheques and PayPal.

Question 11

Latest CQC inspection report?

Accepted Answer

Good on all scores.

Question 12

How long have you been operating?

Accepted Answer

We have been operating since 2016.

Contact

Preston, Leyland & Chorley

Blackpool & Flyde

Care Services

Our Office
Opening Hours